June 4, 2020
We hope this letter finds you and your family in good health. Our communities have been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. We are pleased to announce that on Monday, June 1st, 2020 we will be re-opening both our Upland and Chino Dental office. While we will be conducting many types of essential dental treatments and will do our best to accommodate appointment requests as soon as possible, we will be pushing routine cleaning and hygiene appointments to future dates.
Even though many things have changed, one thing has remained the same: our office's commitment to your safety. We would like to make a few announcements regarding the new safety measures we will be implementing. We follow recommendations and guidelines made by the American Dental Association (ADA), the Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). This allows us to make sure that our infection control procedures are up-to-date and enables us to provide the safest environment for our patients and their family members.
Soon after scheduling an appointment, we will conduct a short COVID-19 screening over the phone. We will postpone treatment for any patient who has experienced or been in contact with someone who has experienced the following symptoms within 14 days of the scheduled appointment date: fever, cough, loss of taste and/or smell, flu-like symptoms, difficulty breathing or shortness of breath, and fatigue.
If you are over the age of 65 or have preexisting health conditions (as recommended by CDC) such as diabetes, chronic lung disease or asthma, serious heart conditions, are immunocompromised, or chronic kidney or liver disease, we recommend you do not visit the office at this time. If you fall into this category but need to accompany a child or family member for a visit, please call our office as we will handle this request on a case-by-case basis.
We will be scheduling appointments in a manner that promotes social distancing and allows for adequate time for us to disinfect all areas of use in between patient appointments. We ask that patients enter the office unaccompanied, if possible. For those patients who need a guardian to accompany them, we ask that this be limited to a single family member.
Additionally, every person entering the office is expected to wear a face covering and will be asked to sanitize their hands immediately upon entry.
Please take your temperature on the morning of your appointment. We will confirm no fever with a contactless thermometer upon your arrival.
Our waiting room will no longer offer magazines, charging stations, children's toys, and so forth, since these items are difficult to clean and disinfect.
Our doctors and staff will be wearing all of the recommended personal protective equipment (PPE). We are also taking strict measures to ensure that each and every one of our staff is following strict safety protocols and screenings to ensure patient safety.
We ask that you please be patient and understand that we will do our best to accommodate your scheduling needs as we know many of you are anxious to get back taking care of your teeth.
Thank you for being part of our community dental practice. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.
The Barsoum Dental Team